Enhancing Loss Prevention, AV, and Operational Intelligence Without Disrupting the Guest Experience
Tesoro Italian Market
Tesoro is a boutique Italian-style marketplace in Edmonton offering a curated selection of imported ingredients, fresh bakery and deli items, and classic pantry staples. Known for its high-end atmosphere and customer-first approach, Tesoro needed a technology solution that could elevate security and operations without compromising the brand experience.
Unified Automation delivered an integrated solution that combines intelligent surveillance, access control, multi-zone AV, and data-driven insights. Every component was designed to be discreet, efficient, and scalable for future growth.
The Challenge
Tesoro wanted to preserve its refined in-store atmosphere while enhancing security, reducing shrink, and gaining deeper visibility into customer behaviour. The solution needed to be smart, subtle, and aligned with the brand’s elevated environment, while also offering room to scale into AI-powered capabilities.
The Solution
Unified Automation delivered a discreet, integrated technology solution across Tesoro’s retail floor, café, deli, and back-of-house areas, enhancing operations while preserving the guest experience.
We implemented smart access control and POS-integrated surveillance to protect inventory and staff, with real-time alerts for unauthorized till access and refund abuse. Intelligent video analytics trigger friendly audio prompts in high-risk zones, supporting loss prevention without sacrificing hospitality.
Multi-zone audio and digital displays were customized to match the store’s ambiance and branding, all managed through a central control system. Real-time heat mapping and traffic data now provide Tesoro with valuable insights into customer flow, staffing, and vendor placement.
The Result
Tesoro now runs with a smart, unobtrusive system that enhances security, improves the in-store experience, and provides real-time data to support strategic decisions. Unified Automation’s technology helped reduce loss, streamline operations, and reinforce Tesoro’s reputation for quality and service, all while remaining invisible to the guest.
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Our team will help you design and implement intelligent systems that elevate efficiency, security, and connectivity across your space. Speak to a Unified Automation expert today.